Business People Club

The Answering Service Advantage

0 like 0 dislike
245 views
by Titank

answering service

While many businesses field their incoming calls comfortably from their own office, others find this workload overwhelming, and choose to outsource this task to an answering service. This can be a wise investment if you are receiving more calls than your staff can handle, but how do you know what to look for, to ensure your calls are answered as professionally as possible?

For many clients, both existing and potential, the person answering their call will be their first point of contact with your company, and for this reason, you want this call to go as well as possible. But if you are already operating a busy office, or don’t have the admin staff to respond to all the calls incoming, then an answer service is the ideal way to make a good impression. There is nothing more likely to drive clients away then having their calls repeatedly unanswered, or receiving only short answers to their queries. An answering service can provide your clients with the personal attention they deserve, and secure for you their long-term commitment to your company.

It is of the utmost importance that you bear in mind the needs of your clients when choosing the right answering service for your company. Many answering services field calls from multiple businesses, meaning that the staff at these services talk to many different clients during the space of one day. If your business is particularly specialized, or if precise information needs to be conveyed to clients when they call, you would do well to seek out an answering service that allows you a team of call answerers dedicated solely to your business. This means that they can learn about your company’s products or services in great depth, without the distraction of calls from other companies’ clients, ensuring the greater satisfaction of your clients and increased business for you.

Answering services are an extremely useful tool in today’s business world, where a variety of products and services offered mean that people can operate from their home or even while they are on the move. An answering service helps you maintain a professional appearance for your company, dealing with your all important client calls allowing you to get on with what you do best.

Your comment

Your name to display :
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register.

Related posts

0 like 0 dislike
0 comments 1,024 views
Handling the Purchase of a Business Phone System

Purchasing a business phone system is not an easy endeavor, but with the right mind set and a little knowledge about business telephones, you can find a viable, budget friendly solution to your business' communication needs. One of the first decisions you will need to make is whether or not to ... available to you, including expansion options. He or she should be willing and able to guide you in making the right purchase for your business.

by Scorpeon
0 like 0 dislike
0 comments 308 views
The Important Role Of Public Relations

Public relations is fundamentally the art and science of establishing relationships between an organization and its key audiences. Public relations plays a key role in helping business industries create strong relationships with customers. Public relations involves supervising and assessing public ... , an introduction to financial public relations, an introduction to consumer public relations, an introduction to public relations software etc.

by Celestiger
0 like 0 dislike
0 comments 206 views
6 Steps to Effective Communication

Effective leaders are known for being excellent communicators. Here's what to do. 1) Avoid "Not." Negative talk encourages arguments, counter attacks, and attempts to solve your problems. It also creates a negative impression. For example, when you say, "I can't," you appear helpless and ... . When you frown, other people hear anxiety, caution, fear, and rejection. A smile (or at least a pleasant expression) encourages open communication.

image
by TrustyKitty
0 like 0 dislike
0 comments 205 views
Building Great Business Relationships

If you're in a business relationship with anyone - a client, vendor, or customer - how important is that relationship to you? Do you value the relationship? Do you want to nurture it? A business relationship, like any relationship, is a two-way street. The expectations of both parties ... Nurture the relationships, so they are always growing and prospering. Keep this up and you will always have a garden full of healthy, happy business contacts.

image
by HistoryYak
0 like 0 dislike
0 comments 179 views
Publicists: It's Time to Embrace the Technology of Online Press Kits

So you have a cell phone, a Palm Pilot, an automated office complete with teleconferencing, remote-access, Web site and e-mail addresses. So what? Just because you're always available to the media doesn't mean the media has easy access to your clients. What will your high-tech office be able to do when a ... ' press kits, you're not only making them easy to access, but easy to cover by the media. The media loves that - and so will your clients.

by LovableStorm
0 like 0 dislike
0 comments 1,355 views
Increasing The Perceived Value of Your Product or Service

Whether online or offline, small businesses often show little faith in the quality of their service or product. Instead, they tend to focus on the limitations and lower their prices. This natural insecurity can lead to disastrous financial results because lower prices cripple your return on investment. ... . Don't kill your business by lowering your prices. If you are offering quality, charge accordingly and provide proof of your credibility.

by Herogue
0 like 0 dislike
0 comments 358 views
Incredible power of the press release service

However large your company might be whatever niche of the market it operates in and whatever services or products it provides, it should always stay in touch with the public. Even if the company has large pool of steadfast and reliable customers, it nevertheless bound from time to time ... for their businesses. One should remember that it is extremely difficult to survive in today's highly competitive and ever-changing environment without it.

by PlushSeal
0 like 0 dislike
0 comments 42 views
Answering Service, What Every Small Business Needs!

An answering service is what every small business needs. Anyone who has ever worked for a small business, or has owned a small business knows that the answering service is a true God send. Every time you are not able to answer the phone, you take the risk of losing business. ... service today and grow your business with the piece of mind knowing that your answering service will keep you adequately informed of any important incoming calls.

image
by LovableStorm
0 like 0 dislike
0 comments 227 views
3 Myths That Ruin Meetings

These myths have cost companies billions of dollars in wasted payroll money. Myth #1) Structure spoils spontaneity. I once attended a two-day long disaster that easily cost over $40,000. Thirty people spent the first hour seeking an issue to discuss, then spent the next 15 hours arguing over insolvable ... profit for the company. The Fix: Design meetings to earn a profit. After all, a meeting is a business activity, not a company picnic.

image
by Falconjurer
0 like 0 dislike
0 comments 781 views
10 keys to guaranteed success in negotiations

Negotiating is a skill that like warfare tactics must be honed. It is important to be mentally prepared to win. Do the ground work well before your reach the negotiating table and decide on the path you are going to take. Positivity will help as also a sense of confidence and self esteem. Set aside any ... or unconsciously do what we have to do to get our own way in life. And, if we look closely it is just mastering the art of negotiation.

by VoyageHooper
0 like 0 dislike
0 comments 214 views
Advantages And Disadvantages Of Email

With the growing popularity of the Internet more and more people are communicating via email. This fast and efficient method of communication is perhaps the preferred method of online communication at the present with thousands upon thousands of emails being sent each day. The many uses of email are ... distinct possibility that an individual could hack into your email and read it. Thus it is imperative that you have a bullet proof password.

by FlamboyantChomper
0 like 0 dislike
0 comments 462 views
Additional phone lines allows for greater customer-service success

With the complexity of one's business comes the stress of an effective phone system. With multiple customer service representatives at my business, I found it hard to find a phone system that could handle the workload of the many users at one time. After researching other options, I found a ... essential to effective work equipment. And after taking the time to make a change in my company, I have continuously been satisfied with my decision.

by Amigod
0 like 0 dislike
0 comments 223 views
Are you Serious about Customer Service

Is your online company really serious about Internet customer service? When it comes down to it, excellent customer service is pretty much the only way you will convert visitors to customers. You can also increase your ROI and improve online sales with excellent customer service. If you ... customer service solution. Consider customer service software for your online business if you would like to convert visitors to buyers and improve your ROI.

by Hawkward
0 like 0 dislike
0 comments 73 views
Answering Phoned Inquiries About The Home You Are Selling

When you are selling your home, expect a lot of people to intrude on your privacy. If your home is being handled by real estate agents, then most of the calls and inquires would be handled by them. If you are selling your home by yourself, then you've got a big job in your hands. As ... with someone who would be capable of taking these calls. If no one can do the job well, then make sure you can be reached through your cell phone.

by BumblingBee
0 like 0 dislike
0 comments 64 views
How To Receive The Best Service From Your Accountant

Your accountant plays a very important role in your life. This is why it is important to maintain a good business relationship with your accountant. Here are some things you can do to maintain a proper business relationship with your accountant and how to obtain the best service form your ... as well as maintain a good line of communication with them. These simple tips will also eliminate future problems that can arise with your accountant.

by BouncyOracle
0 like 0 dislike
0 comments 1,218 views
Natural Wellness Products: The Ultimate Business Opportunity

Each Internet business opportunity you come across might seem to be only a drop in the bucket when compared to the millions of opportunities online. So how do you know which one's right for you? One type of home-based business many are finding to be very lucrative is the industry of ... you're ready to make money with your own home-based business. Popular natural health products plus a willingness to work hard can equal tremendous success!

by Sassassin
0 like 0 dislike
0 comments 1,340 views
Equipments necessary for starting a business in the production of labels

The labels cover a large range of products for which they are destined, and this determines the existence of several types of label creation according to the type of printing used. From the point of view of the printing type used, the labels are of two types: self-adhesive labels which, ... which don't have a rectangular form, a tunnel puncher whose maximum dimension of processing must be chosen according to the target market that we refer to.

by FatKomodoDragon
0 like 0 dislike
0 comments 489 views
Avoid the Hassles of Online Business Start-up with a Turn Key, Automated Home Based Business

Many people want to start a home business, but never do because of the hassles and start-up costs. As with any new business, a home based business can have unforeseen expenses and problems. There's also usually a waiting period of at least a year before profits can be realized. But with a turn ... the hassles of starting a business, then a turn key, automated home based business may be just the right choice for you to realize wealth from home.

by UncleRhino
0 like 0 dislike
0 comments 1,263 views
The Importance of Call Centre Staff

Most businesses invest fortunes in any way they think will make their company thrive, from advertising and brand management to environmentally and socially sound operations, but there is one aspect of that latter business trend that is of particular significance. While many consumers familiarize themselves with a ... a non-viable way of working, as staff members realize that they can earn more money, and be treated with more respect, elsewhere.

by Knighthawk
0 like 0 dislike
0 comments 1,175 views
Customers: The Key To Successful Marketing

How well do you know your customers? What is the primary reason your customers or clients come to you? Or purchase your product or service? What is the Number One problem you solve for them? Do you know? Are you certain? If you don't, your marketing could be missing the mark, and you could be ... a discount on a future purchase is a nice way to show your appreciation for them taking the time to respond to your survey. (C) 2005 Debbie LaChusa

by GiftedWrecker
0 like 0 dislike
0 comments 547 views
A Right Media Mix Can Make the Difference

Branding is no longer simply about visual appeal (or the cherry in the apple pie example, as given in my earlier article). Unfortunately, many graphic design firms who position themselves as advertising agencies believe that branding your corporate identity is all about developing great ... and organizing product stories around the way they prefer to learn about, compare, select and confirm purchases, connecting brands and their experiences.

by VirtualAssassin
0 like 0 dislike
0 comments 1,271 views
3 Easy Ways To Crank Up The Sales Volume

1. Supersize It! Okay, okay... the real marketing term here us upsell it, but the word association takes me to McDonalds. You've been there... you pull up to the window, place your order and they always say... "Would you like to supersize that?" What bugs me is ... you net, without increasing advertizing budgets. Try it... you'll be surprised at how easy it is to increase your marketing effectiveness within your current customer audience.

by SilentTrooper
0 like 0 dislike
0 comments 350 views
10 Ways To Ensure Your Flyer Avoids The Bin

Flyers are an excellent marketing tool to promote a club night or event. They are commonly used for student promotions throughout the country. You want your flyers to travel all over town, only you'd probably prefer it wasn't in the dustcart or stuck to the bottom of someone's shoe. What steps ... the flyer yourself can maximise your budget. Your personal enthusiasm and a friendly face can work wonders. 10. Er, try not to stand near a bin.

image
by BeautifulWolf
0 like 0 dislike
0 comments 738 views
8 Great Interview questions to help you find the right Candidate

1) Do you have written goals you want to accomplish and if so, tell me about them? You are looking for indications of maturity, focus, planning ability and desire for achievement. 2) How did you earn your first paycheck, how old were you, and what did you do with the money? With this question ... answers to these and other questions you may provide, you'll have a good idea if you're ready to take the next step with this person. Good luck

by BumblingBee
0 like 0 dislike
0 comments 1,383 views
Cost-Reducing Tips for the Small-Business Owner

One of the keys to running a successful small business or home office is learning to control costs. Even the smallest expenses can quickly add up and cut into profits, leaving you with a business that won't move forward. Many small-business owners know where their money comes from, but are not as ... fast. To save money, use postcards or consolidate shipping. You also can buy or lease a postage meter or get a mail scale to eliminate overpaying.

by HuggingDuck
0 like 0 dislike
0 comments 1,144 views
The Success of Pixel Marketing Proves that Small is Beautiful

Advertising space on the web has typically been sold by the banner and by the click. Now, thanks to a hot new concept called pixel marketing, it's being sold by the pixel. That's right. Just when you thought there was nothing left to sell, the web has profitably parceled into blocks of pixels that ... vehicle in its infancy. What will pixel marketing ultimately become when it grows up? It's anyone's guess but it should be fun to watch it grow.

by CheeryGrin
0 like 0 dislike
0 comments 316 views
The Importance Of Business Plan

Do you need more money to expand your business? If yes, you need a business plan. If you are starting a business, despite the work involved, a business plan can prepare you for the obstacles ahead and help ensure your success. Creating a business plan forces you to contemplate possible obstacles ... your guide and silent business partner - indicating where you need to improve. Make it a priority to have this crucial road map for your business.

by MammothMoth
0 like 0 dislike
0 comments 284 views
Learning The Process Of Order Fulfillment

The goal of most businesses is to profit and give out the best products and services that they can offer to customers. For companies who manufacture sellable items, producing the end product is not the final step. You already know that your products will sell. The next thing that you need to do is ... get to concentrate more on the vital aspects of the company's operation that is sure to benefit you, your company and the people that you serve.

by Richard S.
0 like 0 dislike
0 comments 369 views
The Benefits of Classified Ads Web Sites

The modern world is in a continuous movement and people everywhere are looking for quick, safe means of accessing accurate information. Prompt information is vital for people who want to keep the pace with a constantly evolving society, and many people are turning to the Internet for help in their ... to interact and achieve their goals. Find a reliable, professional classified ads web site and you will definitely find what you are looking for!

by GraveGrass
0 like 0 dislike
0 comments 1,439 views
The Benefits of Business Improvement Programs

By attending to an effective, well-structured Business Improvement Program (BIP), business owners are able to learn elaborate, reliable marketing and business management techniques with minimal time and effort. A solid, coherent Business Improvement Program can easily make the difference between ... correct emerging problems. Business Improvement Programs are the best means to rapidly enhance the efficiency and the prosperity of your business.

by OpinionOwl
0 like 0 dislike
0 comments 342 views
The 10 Super Unfair Ways of Making Money Online Even If You Don't Have A List Yet

Do you have a product so good you want everybody to know about it? How about generating more profits from it? If you want the answer, affiliates are the key. Nevertheless, how do you actually get swarms of affiliates to promote your product? Look below: 1. Create An Affiliate Program The first step of course ... works - the word of mouth! Therefore, if you haven't applied any of the steps above, take action now and do it today. To your success.

by Tabooccaneer
0 like 0 dislike
0 comments 803 views
How To Start an Internet Business – The First Step

The vast majority of web sites are destined to fail before they are even built. Why? Because people building sites almost always put the cart before the horse. Actually, most don't even include the horse. Evolution of Your Site New sites follow a typical evolutionary process. 1. The first stage involves ... should be built before you spend the time, energy and money on it. There is little reason to build a site that has no chance of success.

by GreedySmile
0 like 0 dislike
0 comments 225 views
The Most Expensive Mistake I ever made was Hiring a Cheap Engineer

Just had one of those calls again. Startup that hired an engineer at a really good rate. To make a long story short, it did not end up well. Even though the rate was well below market, it still ended up costing much more than it should and worse, took a lot of time. In the end, ... So if price is not a way to choose product develop services, then what is? Steve Owens - Finish Line PDS A Better Way for Small Companies to Develop Products

by Steve.Owens
0 like 0 dislike
0 comments 1,379 views
Who Has The Largest Retail Location In The World? The Internet, That's Who!

We often hear about the many thousands of locations where you can find a Wal-Mart, or a Target, or even the remaining K-Marts. But none of these retail giants can even come close to the Internet. I remember when many of us first got online circa 1997. There were only 17% of Americans online and ... can't find locally, you'll get those products at amazingly low prices, and you can do it all without leaving the comfort of your home or office.

by ForceSoldier
0 like 0 dislike
0 comments 922 views
Avoiding the Scams: How to Find a Business Opportunity That is Right for You

It is heartbreaking to me that so many women with big dreams get knocked down by ruthless business opportunists who take advantage of a woman's passion and trusting nature by offering bogus business opportunities. Don't get me wrong, it happens to men too; it just really frustrates me ... simple steps in generating your very own, unique business ideas, you will definitely find a business opportunity that will be both fulfilling and profitable.

by Finderpros
0 like 0 dislike
0 comments 1,070 views
The Internet is Used 24/7, But Timing Still Matters

With so much information on the net regarding Internet marketing, identifying the best approach is difficult. Following is a discussion of the timing issues you should keep in mind. The Internet is Used 24/7, But Timing Still Matters Information on web marketing is a dime a dozen. Reports and ... of Internet marketing discussed and debated on a daily basis. Take into account timing issues and you can will see an upward trend in your revenues.

by VirtualAssassin
0 like 0 dislike
0 comments 273 views
How To Effectively Market With Video On The Web

Online video publishing has indeed taken the Internet by storm in recent years, making the use of video for marketing, promotion, news and PR online a true key strategic component and a key business differentiator for internet marketers who want to communicate effectively about their product profile ... slamming some video content up on your web pages, it more toward effective video communication through video publishing & sharing on the web.

by HairyFoal
0 like 0 dislike
0 comments 1,327 views
The changing face of self made business

How does young, dresses casually, rich sound to you? Even to a casual observer it is perfectly clear that today's entrepreneurial environment has changed a lot over the past 20 years. At the age of 25, a young person can very well be manager of his/her own company or, if the person is not ... internet traffic to us, and they are paid up to $175 for the sales made. Earning money online doesn't get any simpler nor easier , said Ben Lloyd.

by Madept
0 like 0 dislike
0 comments 407 views
The Easy Way To Kill Your On-Line Business!

A lot of websites floating around today have missed their chances of success at on-line business. When we take a look at the search results for any topic we need, many of the results that crop up do not even remotely seem to be professional. All of these are aimed to catch your eye with ... showing Under construction Too many mouse over effects Designing a professional website is a time consuming process - take your time but do it right.

by PerfumedNecromancer
0 like 0 dislike
0 comments 231 views
Know The Secrets Of Purchasing Wholesale

Everybody loves buying - clothes, shoes, flowers, electronics, games and other things. Most people do not even care about how much money it will cost them just to purchase the things they need and want. In addition of course, everybody loves to get a good deal, though some people are better ... be surprised how many results you will get. Just follow these secrets and you will be saving yourself from spending too much money from retail stores.

by CheeryGrin
0 like 0 dislike
0 comments 226 views
The Importance of Good Feedback

Getting good feedback from customers and employees is vital for any business that expects to grow. Without knowledge, business leaders can not make educated decisions. Uneducated decisions lead to a higher rate of failure, which can have detrimental impacts on a business. Without high quality ... will become clear. For small outfits to enterprise level operations, collecting data and feedback is the ultimate way to make educated decisions.

by Oystrich
0 like 0 dislike
0 comments 1,525 views
The Basics Of Business Incorporation

If you are a business owner, even if it is a small business, you want to be successful. You are undoubtedly aware of the work it takes to make a business profitable. You might also be aware of the different tax penalties and other ways that the government makes it difficult for a small, ... incorporation is a great way to turn your little business into a legitimate organization, and it is not nearly as complicated as it might sound to you.

by Conjursa
0 like 0 dislike
0 comments 302 views
99 High Paying Keywords: The Secret Is Out!

Incorporating high paying keywords into your site is critical to maximizing your income. Who has the time to figure it all out? How much are you willing to pay for this type of information? The secret is out: Here are 99 keywords you can use with payouts averaging $2-$100 per click: ... by advertisers. Still, the savvy web administrator will take good care to incorporate some of these key words and reap results higher than they ever expected.

by Richard S.
0 like 0 dislike
0 comments 1,325 views
The Importance Of Article Marketing

When most people think of advertising and promotion, they think about the expenses involved and how, for most new business owners, there isn't a large amount of cash sitting around for use in an aggressive marketing campaign. Luckily for online entrepreneurs, there are plenty of ways to gain ... information. Article marketing services are one of the most powerful new tools available to online entrepreneurs and, best of all - they are free!

by DreamBaby
Connect with us:
...