in Articles by
How to find a Call Center Job?

Please log in or register to reply to this topic.

1 reply

Call Centers have the capability to create a large number of jobs or employment opportunities. For this reason so many communities with soaring unemployment rates try to find call center companies in the vicinity and that is the reason offshore countries are approaching to expand and create their own call center unit or industry.

The scope for finding a job in a call center is immense. However the nature of jobs may vary from hourly or agent jobs to stay at home jobs to salaried jobs like IT jobs, account management jobs, supervisory
jobs and executive jobs.

Before starting your career in a call center industry, the first and the foremost thing you should know is 'how to find a call center job'. In order to find a call center job you need to consider the following the factors:

Firstly, you should consider whether you are willing to change your base or you want to stick to your present location only.

Secondly, you must try and figure out how much you can commute regularly?

On the basis of these two (somewhat) prime factors, you may find out the cities or the location, where you would be comfortable to work. This is the initial stage in finding a call center job.

Then you must try to figure out the main keyword that would represent the position in which you are qualified to be designated in the call center job. Eg: Trainee or manager or HR or agent or customer service etc, depending on the area you are interested in, to apply for.

The third step in finding the call center job would include looking for call center jobs in your preferred area. You can take help of Job center career engines to find the suitable job for you but remember to register in it before starting to use it.

In the fourth step of finding a call center job you can take help of the Internet and post your resume online or you can either fax or email your curriculum vitae to the concerned firms. You may post your resume here - http://www.callcenterleaders.com/

While finding a job in call center you must know the various types of call center jobs since the requirements of different call centers are different. Some of the common designations are as follows:

· Customer service executive

· Supervisor or team leader

· Training manager

· Training delivery

· Workforce scheduler

· Quality monitoring or quality assurance team member

· Business analyst (reporting and financials)

· Process specialist

· Human resource (hiring and recruiting)

· Information technology

· Call center manager or director

· Voice modulator

· Telecallers

NOTE: If you possess the skills of Customer service, proper knowledge of communications like voice modulation, grammar, and verbalization, enunciation, pronunciation, listening, computer, writing, interpersonal (people skills), multi-tasking, variance management and telephone manners as well as ability to generate sales, then without much delay start finding a call center job.

Related topics

0 replies 1,315 views
posted in Articles by Tomatoad
0 replies 931 views
posted in Articles by Monkeyno
0 replies 1,045 views
posted in Articles by HairyMagpie
0 replies 1,020 views
posted in Articles by HistoryGuy
0 replies 1,034 views
0 replies 1,777 views
0 replies 741 views
posted in Articles by List
0 replies 1,131 views
posted in Articles by Madept
0 replies 825 views
posted by LoyalChief
0 replies 737 views
posted by LoyalChief
0 replies 975 views
posted by Herogue
0 replies 997 views
posted in Articles by PlushSeal
0 replies 1,088 views
posted in Articles by Oystrich
0 replies 907 views
0 replies 740 views
posted in Articles by HarmlessRose
0 replies 861 views
posted in Articles by Dragonig
0 replies 1,023 views
posted by BumblingBee
0 replies 2,122 views
posted in Articles by Octopuppy
0 replies 1,075 views
posted in Articles by Titank
0 replies 1,045 views
0 replies 1,087 views
posted in Articles by HistoryYak
0 replies 981 views
posted in Articles by AmazingKitty