Coming Soon
Subscription Marketplace - Buy and sell subscription products and services
0 like 0 dislike
550 views
in Articles by
A client with a creative business called me one day and asked the following question.  It's a question I get asked frequently, so rather than write an entire article, I decided just to tell you exactly what I told her.

Kirstin,

"I never know what to say when a potential customer calls and asks 'How much do you charge? What are your fees?'
I don't want to shoot myself in the foot by quoting something too low, but also don't want the caller to hear a number that they think is too high and hang up.  
What do I say to them so I don't put them off, but also don't immediately take myself out of the running to get their business?"

-Ann P., Philadelphia, PA
 
Ann,

Don't feel compelled to blurt out a number or hand over a price sheet. Calmly and confidently tell the prospect, "It depends." Follow up with, "Let me ask you a few questions...." Then proceed to ask the prospect questions that will help you learn about her needs, uncover her concerns, understand her methods of measuring success, and determine how to show the value of your services.

Without knowing the basic information above, you are not in any position to be quoting prices and fees. Do yourself and your potential client a favor and don't rush into discussing pricing until you have all the facts, m'am.

-Kirstin Carey

Please log in or register to reply to this topic.

Related topics

0 like 0 dislike
0 replies 605 views
posted in Articles by SilentTrooper
0 like 0 dislike
0 replies 562 views
posted in Articles by BunBunny
0 like 0 dislike
0 replies 582 views
posted in Articles by Oystrich
0 like 0 dislike
0 replies 519 views
posted in Articles by HarmlessRose
0 like 0 dislike
0 replies 631 views
posted in Articles by GardenParrot
0 like 0 dislike
0 replies 1,228 views
posted in Articles by SnailMail
0 like 0 dislike
0 replies 1,259 views
0 like 0 dislike
0 replies 1,219 views
posted in Articles by GrizzlyFlash
0 like 0 dislike
0 replies 472 views
posted in Articles by ShowDolphin
0 like 0 dislike
0 replies 873 views
0 like 0 dislike
0 replies 846 views
posted in Articles by Catnip
0 like 0 dislike
0 replies 1,128 views
posted in Articles by TwinNut
0 like 0 dislike
0 replies 2,128 views
posted in Articles by BouncyOracle
0 like 0 dislike
0 replies 1,178 views
posted in Articles by GrizzlyFlash

55,458 topics

594 replies

3 comments

1,623,835 users

Connect with us:
...